365 Migration Project in Miami, Florida

Rackspace Exchange to Microsoft 365 Migration

Project Overview:

Our recent project involved facilitating the migration of a business from Rackspace Exchange to Microsoft 365, encompassing over 50 mailboxes. This recap outlines the key milestones and accomplishments of this migration project.


Project Goals:

  1. Migrate the business’s email infrastructure from Rackspace Exchange to Microsoft 365 for improved scalability and integration.
  2. Ensure a seamless transition for over 50 mailboxes, minimizing disruptions to daily operations.
  3. Provide training and support to end-users for a smooth adoption of Microsoft 365.


Project Milestones:

  1. Assessment and Planning:

    • Conducted a thorough assessment of the business’s existing email infrastructure and communication needs.
    • Evaluated the features and benefits of Microsoft 365 and designed a migration plan.
    • Determined the scope of the migration and identified potential challenges.
  2. Microsoft 365 Setup and Configuration:

    • Procured Microsoft 365 licenses and subscriptions for the business.
    • Set up and configured Microsoft 365, including email, calendar, and collaboration features.
    • Integrated Microsoft 365 with other essential tools and services.
  3. Data Migration:

    • Developed a data migration plan for the transfer of email, contacts, calendars, and other relevant data.
    • Migrated the email accounts and data from Rackspace Exchange to Microsoft 365.
    • Ensured data integrity and performed data validation checks.
  4. Testing and Quality Assurance:

    • Conducted extensive testing to verify the functionality of Microsoft 365 for email and communication.
    • Ensured that email, calendar invitations, and contact synchronization worked seamlessly.
    • Addressed any issues and discrepancies.
  5. End-User Training and Support:

    • Developed a training program for end-users to acquaint them with Microsoft 365’s features and functionalities.
    • Conducted training sessions and provided resources for end-users to adapt to the new system.
    • Offered ongoing support to address user questions and concerns.
  6. Cutover and Post-Migration Support:

    • Scheduled the cutover date to Microsoft 365, minimizing disruptions to business operations.
    • Provided post-migration support to assist end-users in case of issues or questions.
    • Monitored the email system’s performance to ensure a smooth transition.


Project Outcome:

The project has been successfully completed, and the following outcomes were achieved:

  • The business has transitioned from Rackspace Exchange to Microsoft 365, with over 50 mailboxes migrated.
  • Email accounts and data were transferred without data loss or significant disruptions.
  • End-users received training and support for a successful transition to Microsoft 365.


Lessons Learned:

  • Comprehensive planning and testing are crucial for a seamless email migration.
  • Effective end-user training and support are essential for successful adoption.
  • Continuous monitoring and post-migration support contribute to a smooth transition.


Next Steps:

  • Implement regular maintenance and updates to keep Microsoft 365 up-to-date and secure.
  • Explore additional Microsoft 365 features to enhance business productivity and collaboration.



We extend our appreciation to the entire project team, business stakeholders, and end-users for their dedication and cooperation throughout the successful migration from Rackspace Exchange to Microsoft 365.

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